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Can I Use My Own Phone with Assurance Wireless? (Guide, Eligibility, Restrictions)

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6 min read

Angela Otero
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Are you wondering if you can use your phone with Assurance Wireless? You’re not alone.

Key Takeaways Your phone needs to be a CDMA device to be compatible. Additionally, your phone needs to be unlocked to work with Assurance Wireless. If your phone is locked to a different carrier, you can contact your carrier and request that they unlock it.

In this article, we’ll cover how to check if your phone is compatible, how to activate your device on the Assurance Wireless network, and some potential issues you may encounter. So, let’s dive in and get started!

a businessman standing and using his phone

Not all phones are compatible with Assurance Wireless, so you must meet the requirements.

Supported Phone Models for Assurance Wireless

a group of people using their smartphones

If you are considering using your own phone with Assurance Wireless, it’s important to check if your phone is compatible with its network. As discussed, not all phones work with Assurance Wireless, so checking beforehand is important to avoid disappointment.

Nonetheless, here are some of the supported older phone models so if your model is newer but related, chances are it can be supported:

BrandModels
AppleiPhone 5C, 5S, SE, 6, 6S, 7
SamsungGalaxy S8, S9, S10
LGStylo 4 and 5
MotorolaE5 Play and G6 Play
KyoceraHydro Reach, Hydro Shore, Hydro Wave

It’s worth noting that this is not an exhaustive list, and if you’re unsure whether your phone is compatible, you can contact Assurance Wireless customer care for assistance.

Assurance Wireless Phone Requirements

two officemates in conference checking their smartphones together

Assurance Wireless uses the Sprint network, which means that your phone needs to be a CDMA device to be compatible.

Additionally, your phone needs to be unlocked to work with Assurance Wireless. If your phone is locked to a different carrier, you can contact your carrier and request that they unlock it.

Assurance Wireless also requires that your phone supports the following features:

  • 3G or 4G LTE network
  • VoLTE (Voice over LTE)
  • Wi-Fi

You can check your phone’s compatibility with Assurance Wireless on their website by entering your phone’s IMEI number. If your phone is compatible, you can order a SIM card from Assurance Wireless and activate your service on their website or by phone.

It’s important to note that Assurance Wireless may not support all the features of your phone, and they may restrict certain functions, such as hotspot tethering.

Additionally, if you encounter any issues with your phone, Assurance Wireless may be unable to provide technical support, so you may need to contact your phone’s manufacturer for assistance.

Once you’ve confirmed that your phone is compatible, you can proceed with the activation process. 

Steps to Activate Your Own Phone with Assurance Wireless

a woman sitting in a conference room using her smartphone

If you have an old phone that you’d like to use with Assurance Wireless, it’s possible to do so with a few simple steps.

  1. Turn off your phone and remove the battery if possible.
  2. Call Assurance Wireless customer service at 1-888-321-5880 and let them know you want to activate your phone.
  3. Provide the customer service representative with your phone’s make and model number and MEID (Mobile Equipment Identifier) and ICCID (Integrated Circuit Card ID) numbers. These can typically be found under your phone’s battery or by dialing *#06# on your keypad.
  4. Once you’ve provided this information, the customer service representative will guide you through the activation process and let you know when your phone is ready.

It’s worth noting that while using your phone with Assurance Wireless can save you money on purchasing a new device, there may be limitations to the services available on your phone.

For example, you may not be able to receive data services or access certain apps and features. However, if you’re simply looking for a basic phone for making calls and sending texts, using your own phone can be a great solution.

To sum up, activating your own phone with Assurance Wireless is a simple process that can be completed in just a few steps.

As long as your phone is compatible with the network and you provide the necessary information to customer service, you can start using your phone with Assurance Wireless in no time.

Assurance Wireless vs. Using Your Own Phone

AspectAssurance Wireless Provided PhoneYour Own Phone
CostFree for eligible individualsCan save cost if already owned
User ExperienceStandard features, limited customizationPersonalized settings, favorite apps
Phone OptionsLimited selectionWider range if compatible
Phone NumberNew numberKeep existing number
ContractNo contractNo contract

Benefits of Using Your Own Phone with Assurance Wireless

Here are some benefits of using your own phone with Assurance Wireless:

  1. Save Money: When you bring your own phone, you can avoid the cost of buying a new device. This can be especially helpful if you have an expensive or high-end phone that you’re used to using.
  2. Better User Experience: Using your own phone allows you to personalize the device to your liking. You can download your favorite apps, customize your settings, and have a better overall user experience.
  3. More Options: Assurance Wireless offers a limited selection of phones, but if you bring your own device, you can access a wider range of options.
  4. Keep Your Existing Number: Transferring your existing phone number to Assurance Wireless is easy when you BYOD. This means you won’t have to give out a new number to all your contacts.
  5. No Contracts: Assurance Wireless doesn’t require contracts, so you can switch carriers or plans anytime without being locked into a contract.

Overall, using your own phone with Assurance Wireless can be a great option if you’re eligible for the program. It provides flexibility, cost savings, and a better user experience.



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