Jitterbug Phone For Seniors Free (Eligibility, Application, Tips)

A senior citizen man holding his phone in front of his laptop

14 min read

Angela Otero

Ever heard of the Jitterbug phone? If not, you’re in for a treat, especially if you or someone you know is a senior looking for a user-friendly device.

The Jitterbug phone is a top choice for seniors, emphasizing simplicity and user-friendliness. Created with seniors’ needs, it offers a straightforward interface, health services, and 24/7 emergency support.

Eligible seniors might snag one for free through government assistance programs like Lifeline. With large buttons, voice dialing, and long battery life, the Jitterbug makes staying connected a breeze!

Let’s dive further into the details below.

A person is holding up a red jitterbug phone
Video | PCMag

What is a Jitterbug Phone?

When it comes to senior-friendly phones, Jitterbug stands out. This line of cell phones is designed for simplicity and ease of use – key features when considering technology for seniors.

Initially developed by GreatCall, Jitterbug phones are now part of Best Buy’s portfolio. What truly sets these phones apart, though, is their health and safety services. These include 24/7 access to medical professionals at the touch of a button! Now, that’s what I call peace of mind.

But what seals the deal is that some programs offer these lifesavers free! You heard right – certain government assistance programs provide eligible seniors with free cell phones, including the beloved Jitterbug.

How Seniors Can Acquire a Free Jitterbug Phone

Here’s the scoop, folks. If you’re a senior eyeing up the Jitterbug phone – a device specifically designed with seniors in mind – but your budget is saying “no,” don’t fret. There’s an opportunity for you to get your hands on one of these bad boys for free!

Eligibility Criteria

Stamp IDs
Video | ACPLifeline

Before diving into the how-to, let’s chat about eligibility. You see, not everyone qualifies for this freebie. It’s like joining an exclusive club – but instead of a secret handshake, there are certain criteria you need to meet.

  • Income Level: Your income level must fall under 135% or less of the Federal Poverty Guidelines (FPG). There is no need to pull out the calculator yet; many states offer online resources to check if you qualify easily.
  • Participation in Certain Programs: Federal assistance programs like Medicaid or the Supplemental Nutrition Assistance Program (SNAP) can also make you eligible.

Steps to Apply

Now that we’ve got eligibility out of the way. Let’s focus on getting that application ball rolling.

Step 1: Research Providers

A group of different providers logos on a white background.

  • The first thing I’d recommend is researching Lifeline service providers in your area because they are the ones who distribute these phones.

Step 2: Fill Out Application

A screen shot of a personal information web form

  • Once you find a provider that suits your needs and preferences (and trust me, there are plenty), fill out their application form.

Step 3: Submit Proof

A screenshot of a menu dropdown highlighting Submit Documentation submenu

  • Don’t forget to submit proof of low-income status or participation in federal assistance programs.

Step 4: Choose a Jitterbug Phone

  • If your application is approved, you can choose a Jitterbug phone from the options provided by your service provider.

Step 5: Wait for Delivery

  • Once you’ve sealed the deal online, your new Jitterbug phone should reach your front door. Just remember that the delivery time might vary based on your service provider’s shipping policies where you’re located.

Potential Wait Times or Other Considerations

Having said that, though, it’s important to remember that there could be potential wait times. Free things often come with a bit of a wait, right? Good things come to those who wait!

Order StepTypical TimeframeKey Considerations
Finalizing Purchase OnlineInstantDouble-check all provided information to avoid any processing delays.
Order ProcessingWithin 24 hoursEnsure all required documents and proofs are submitted correctly. Mistakes can cause hold-ups.
Shipping & Delivery3 to 7 business daysDelivery times can vary based on the provider’s policies, your specific location, and any ongoing promotions. It’s always a good idea to watch your email for any shipping updates.

Remember, a smoother ordering process starts with being prepared. Have all your info on hand, and you’ll be unboxing your Jitterbug in no time!

List of Providers Offering Free Jitterbug Phones

If you or someone you know is looking for a Jitterbug phone through the Life Assistance Program, you’re in the right place. Let’s dive straight into the details without any fluff!

Life Wireless

Life Wireless logo
Video | LifeWireless

  • They’ve got a good reputation for a reason. With reliable service and a straightforward sign-up process, Life Wireless makes it simple to get a Jitterbug phone in hand.

Assurance Wireless

  • Another strong contender in the game. Assurance Wireless offers the Jitterbug phone and a smooth service experience. Their application process is user-friendly, especially for seniors.

SafeLink Wireless

  • A trusted name in the industry, SafeLink Wireless has an expansive coverage area, ensuring that your Jitterbug phone gets the signal even in some tough spots.

Q Link Wireless

  • They’ve been making waves with their quality service. Q Link Wireless ensures that acquiring a Jitterbug phone is as smooth as possible.

EnTouch Wireless

En touch wireless powered by boomerang wireless

  • Not to be overlooked, EnTouch Wireless brings robust service, and they’re keen on ensuring seniors have access to the Jitterbug phone.

Features of the Jitterbug Phone

Let’s dive right into it. What makes the Jitterbug phone a top choice for seniors? It’s all about its user-friendly features designed to accommodate the unique needs of older adults.

A person holding up an opened flip phone
Video | PCMag

  • Key Physical Attributes. It has a large, bright screen and big buttons -Large buttons make dialing hassle-free even for folks with poor eyesight or difficulty with fine motor skills. And I’m talking about really clear, easy-to-read numbers here!
  • Voice Dialing. It’s like having your own personal assistant. Say who you want to call, and voila! It dials it up for you. There is no need to fumble through contacts or squint at tiny screens.
  • Speakers. It ensures crystal-clear conversations every time. The amplified speaker allows users to boost volume levels higher than standard phones – isn’t that something to shout about?
  • Safety. The Jitterbug phone comes equipped with a dedicated 5Star button that instantly connects users to highly-trained agents in case of emergencies 24/7.
  • Battery life. An area where this device genuinely shines! With nearly 25 days of standby time, charging won’t be a daily chore anymore.

Jitterbug Models

Alright, folks, let’s delve a little deeper into Jitterbug’s lineup. Aside from the classic model we’ve chatted about, Jitterbug offers a smartphone version, too! Perfect for seniors keen on diving into the smartphone world without the typical complexities.

There are two main models currently available: Jitterbug Flip and Jitterbug Smart3.

A person holding up a cell phone with a message on it
Video | PCMag

  • The Jitterbug Flip is a basic clamshell-style cellphone with a large display screen and easy-to-press buttons. It even boasts an M4/T4 rating for hearing aid compatibility.

A person holding a phone and setting another phone with google app
Video | CyberMedics

  • If you’re looking for something more advanced, there’s the Jitterbug Smart3. It’s a smartphone designed for seniors with features like voice typing and internet access.


Price tags can sometimes be a hurdle, but here’s the scoop. If you’re looking to purchase a Jitterbug phone without the assistance of any program, here’s the breakdown of the costs.

Jitterbug ModelBasic PlanPremium Plan
Jitterbug Flip$25/mo$40/mo
Jitterbug Smart3$30/mo$45/mo

Note: Actual prices may vary based on location, promotions, and other factors.

Basic Plan: The Basic Plan covers essentials like a set number of talk minutes and texts. It’s straightforward with no extras, tailored for those who want primary calling and texting. Perfect for simple tech interactions.

Premium Plan: The Premium Plan offers higher talk minutes, unlimited texts, and some data for light browsing. It’s designed for a bit more digital interaction while remaining user-friendly. Added perks might include health services and enhanced customer care.

Comparison with Other Senior Phones

Let’s dive into comparing the Jitterbug phone for seniors to some other popular senior phones on the market. We’ll focus on three key areas: usability, special features, and cost.

  • Usability. It’s critical that seniors can easily navigate their devices. The Jitterbug stands out here with its large buttons and simple menu options. On the flip side, alternatives like the Doro 7050 and LG Exalt LTE also offer user-friendly interfaces, but they might be just a tad trickier to master.
  • Special Features. It’s only fair to mention that phones like Alcatel GO FLIP V bring something different, such as a voice dictation feature.

Here’s how these phones stack up:

PhoneUsabilitySpecial Features
JitterbugHighHealth & Safety Services
Doro 7050ModerateEmergency Call Button
LG Exalt LTEModerateHD Voice & Video
Alcatel GO FLIP VModerateVoice Dictation

Frequently Asked Questions

Q: Can I access the internet on the Jitterbug phone?
A: Absolutely! The smartphone has built-in internet access, making it a breeze for afternoon weather checks or quick Google searches.

Q: Is there a warranty on these phones?
A: Yes, indeed! Jitterbug phones have a one-year warranty, giving you extra peace of mind.

Q: Can I keep my existing phone number?
A: Of course! Transferring your old number is typically a smooth process. Ensure you don’t cancel your old service until the transfer is complete.

Q: Can I use my Jitterbug phone abroad?
A: While Jitterbug phones are primarily designed for use in the U.S., international calling plans are available. However, roaming internationally might not be supported. Always check in advance before traveling.

Q: How’s the storage on the smartphone version?
A: The Jitterbug smartphone offers sufficient storage for basic tasks like storing contacts, a few apps, and photos. If you’re a media enthusiast, consider getting an external memory card.

Q: Can I connect my Jitterbug phone to Wi-Fi?
A: Absolutely! The smartphone version supports Wi-Fi connectivity, making it handy to save on data or connect at home or in coffee shops.

Q: What if I accidentally drop my Jitterbug phone? Is it durable?
A: The Jitterbug phones are built to be sturdy. However, like any electronic device, it’s a good idea to handle it with care. Consider getting a protective case for added peace of mind.

Q: Are there any hearing-aid-compatible models?
A: Absolutely! The Jitterbug phones are designed with seniors in mind. They have models compatible with certain hearing aids, ensuring clear calls every time.


Website Resources:

Video References:



Journey Health & Lifestyle


Life Wireless

Safe Link Wireless

Assurance Wireless

Q Link Wireless


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