Safelink APN Settings (Accessing, Modifying, Troubleshooting)


6 min read

Angela Otero

Whether you’ve just jumped aboard the Safelink train or you’re troubleshooting some pesky network issues, confirming your APN settings are on point is essential. “APN” might sound techy and daunting, but it’s straightforward to navigate.

Quick Summary To Access The Settings (Note: Actual Input Settings are at the bottom of the article)

Android1. Open the “Settings” app.
2. Tap “Connections” or “Network & Internet”.
3. Select “Mobile Networks”, then “Access Point Names”.
4. Follow the Safelink APN details provided below for the correct configuration.
iPhone1. Tap on the “Settings” app.
2. Choose “Cellular” or “Mobile Data”.
3. Click “Cellular Data Options”, then “Cellular Data Network”.
4. Follow the Safelink APN details provided below for the correct configuration.

Let’s dig deeper into how to access and modify Safelink APN settings on your Android and iPhone devices.

Accessing and Modifying Safelink APN Settings on Android and iPhone


Step 1. Find your Settings: First and foremost, open your device’s “Settings” app. It’s the little gear icon in your app drawer or on your home screen.

a person tapping the setting icon on the phone
Video | APN Settings

Step 2. Navigate to Networks: Within settings, look for “Connections” or “Network & Internet.” You’ll typically find it at the top. Tap on it.

a person tapping the Connection setting on the phone
Video | APN Settings

Step 3. Mobile Networks and APNs: Next, tap “Mobile Networks” and “Access Point Names.” Here’s where the magic happens! You’ll find your Safelink APN settings here.

a person tapping on the APN setting on the phone
Video | APN Settings


Now, iPhone aficionados! Your sleek device is not just about looks; it packs quite the punch regarding settings and configurations. Let’s walk you through the path to access and easily modify the Safelink APN settings. Ready to rock and roll?

Step 1. Into the Settings, We Go: Like Android, start by tapping the “Settings” app. It’s the gray gear icon on your home screen.

a person's left hand holding a phone showing the homescreen with app icons
Video | Alfve

Step 2. Straight to Cellular: Now, tap “Cellular” or “Mobile Data,” depending on your iOS version. Then tap on “Cellular Data Options.”

a person tapping on Cellular setting on the phone
Video | Alfve

Step 3. APN Time: Here it is! Tap on “Cellular Data Network,” and you’ll see the APN settings waiting for you.

a person tapping on a Cellular Data Network setting on the phone
Video | Alfve

Safelink APN Settings

APN NameSafelink
MMS Proxymobile.att.net
MMS Port80
MCC (Mobile Country Code)310
MNC (Mobile Network Code)410
Authentication TypePAP
APN Typedefault, default, mms, supl, hipri
APN ProtocolIPv4
APN Roaming ProtocolIPv4/IPv6

Alternate 1

APN NameSafelink
MMS Proxy
MMS Port
MCC (Mobile Country Code)311
MNC (Mobile Network Code)480
Authentication Type
APN Typedefault, mms, supl, hipri, fota, ims, cbs
APN ProtocolIPv4/IPv6
APN Roaming ProtocolIPv4/IPv6

Potential Issues with Safelink APN Settings and Their Fixes

Some Issues

  1. Can’t Connect to the Internet: If you’ve recently switched to Safelink or altered some settings, and suddenly, you’re off the grid, your APN settings might need some TLC. Make sure you’ve entered the correct Safelink APN details. Sometimes, it’s just a simple typo that can throw the entire connection off.
  2. MMS Isn’t Working: Remember when you tried sending a picture to your buddy, and it just wouldn’t go? If your Multimedia Messaging Service (MMS) isn’t working, it could be linked to your APN settings. Double-check that the MMS fields in your APN settings align with what Safelink provided.
  3. Frequent Disconnections: Being frequently disconnected from the internet, especially when moving between Wi-Fi and mobile data, could mean your APN settings need adjustment. Resetting them to default and re-entering the Safelink details can often clear up this hiccup.

Quick Fixes

  1. Resetting to Default: If things get tangled up, you can always reset your APN settings to their default. But remember, once you do, you’ll have to enter the Safelink details repeatedly. It’s a fresh start.
  2. Double-check with Safelink: If in doubt, always chat with Safelink’s customer support. They’ll provide the most up-to-date APN settings and help troubleshoot connection issues.
  3. Restart Your Device: Sometimes, it’s as simple as turning it off and on again. If you’ve updated your APN settings, restart your phone. It’s like giving your device a little nudge to say, “Hey, check out these new settings!”

There you have it! With a sprinkle of patience and a pinch of detail, you’ll have your Safelink APN settings ship-shape in no time. Whether you’re on Team Android or iPhone, this guide has your back. So dive into those settings and get connected!




Video References:

APN Settings


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